Welcome to the J&L Support Portal
We want to keep it simple. You have an issue, we handle it.
It is as simple as creating a ticket, and we handle the rest.
Service Issue
Create a ticket for:
- Mechanical Room Issues
- Operatory Equipment Issues
- Sterilization Equipment Issues
- Equipment Installation
- Warranty Issue
IT Issue
Create a ticket for:
- Server Issues
- Workstation Issues
- Network Issues
- Hi-Tech Equipment Issues
- And more...
Customer Care Issue
Create a ticket for:
- Product Requests
- Billing Issues
- Copies of Invoices/Statements
- Product Questions
- General Inquires
Our portal is a great resource to manage all inquiries and the subsequent resolutions. We create tickets for all Service, IT and Customer Inquiries and serve as a reference for your practice of the work we do and how we solve your issues.
Our Portal also has a self-help knowledge base. You can search for articles that may answer you inquiry immediately.
